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Terms of Service

Effective date: June 3, 2026  |  Last updated: June 3, 2026
Outscales  |  Dallas-Fort Worth, Texas  |  wajih@outscales.com

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Outscales website at outscales.com and any services we provide. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Outscales reserves the right to update these Terms at any time. Continued use of our website following any changes constitutes acceptance of the revised Terms.

Description of Services

Outscales provides AI-powered receptionist services to HVAC businesses operating in the Dallas-Fort Worth metropolitan area. Our services include inbound call handling, appointment scheduling, bilingual communication in English and Spanish, emergency call detection, and call logging and reporting.

Services are provided under separate service agreements between Outscales and each client business. These Terms govern use of the website and general inquiries. Service-specific terms are established at the time of onboarding.

SMS Messaging Program

Program name: Outscales Demo

Message purpose: Service information and follow-up regarding Outscales AI receptionist services for HVAC businesses in DFW.

How to opt in: By checking the SMS consent box on our contact form and submitting your phone number.

How to opt out: Reply STOP to any message from Outscales at any time. You will receive one confirmation message and no further messages will be sent.

For help: Reply HELP to any message or email wajih@outscales.com.

Message frequency: Varies based on your inquiry and interaction with our team.

Message and data rates: Standard message and data rates may apply depending on your mobile carrier plan.

Data sharing: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties.

Consent to receive SMS messages is not a condition of any purchase or service. You may use our services without opting into SMS communications.

Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

  • Use the website in any way that violates applicable laws or regulations
  • Transmit any unsolicited or unauthorized advertising or promotional material
  • Attempt to gain unauthorized access to any part of the website or its related systems
  • Interfere with the proper functioning of the website
  • Reproduce, duplicate, or copy any content from this website without written permission

Intellectual Property

All content on this website, including text, graphics, logos, and design, is the property of Outscales and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.

Disclaimers

This website and its content are provided on an "as is" basis without warranties of any kind, either express or implied. Outscales does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Any statistics or figures referenced on this website regarding HVAC call volumes, average service call values, or market data are based on publicly available research and industry data. They are provided for informational purposes and individual results will vary.

Limitation of Liability

To the fullest extent permitted by law, Outscales shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services. Our total liability for any claim arising from these Terms or your use of the website shall not exceed the amount paid by you to Outscales in the three months preceding the claim.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Dallas County, Texas.

Contact Us

If you have questions about these Terms of Service, please contact us:

Outscales
Dallas-Fort Worth, Texas
wajih@outscales.com
+1 (469) 269-5880

Outscales

The AI receptionist built exclusively for Dallas-Fort Worth HVAC companies. Every call answered. Every job captured.

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  • wajih@outscales.com
  • +1 (469) 269-5880
  • Dallas-Fort Worth, TX

© 2026 Outscales. All rights reserved. Outscales provides AI-powered receptionist services to HVAC businesses in the Dallas-Fort Worth metropolitan area.
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